GN
Gladwin N

1 reviews | Active since Apr 2020

13 Oct 2020, 17:16

Legalwise dispute

So a few weeks ago I recieved a sms from my bank that my balance is -R2000, although I do not have an overdraft facility with them. The arrears are due to a wrongfull legalwise debit that has been going off from my account since October 2017. After phoning legalwise I was informed that the policy holder is a Mr Masego, whom I do not know. I have repeatedly sent e-mails requesting them to reverse all the payments into my account but to no effect, not even a phonecall! Thus I have avoided making deposits into that account, due to the arrears, only to get a notification this morning that my bank account has been closed due to this situation! I am livid

0
Replies (1)
LegalWise
LegalWise's reply20 Oct 2020, 14:45
Official
 Hi Gladwin N

We refer to your complaint. We apologise for the experience you had with our service.

We are investigating and will get back to you with feedback.

Connie Serekoeng
Consultant: Customer Care