GN
Gladwin N
1 reviews | Active since Apr 2020
13 Oct 2020, 17:16
Legalwise dispute
So a few weeks ago I recieved a sms from my bank that my balance is -R2000, although I do not have an overdraft facility with them. The arrears are due to a wrongfull legalwise debit that has been going off from my account since October 2017. After phoning legalwise I was informed that the policy holder is a Mr Masego, whom I do not know. I have repeatedly sent e-mails requesting them to reverse all the payments into my account but to no effect, not even a phonecall! Thus I have avoided making deposits into that account, due to the arrears, only to get a notification this morning that my bank account has been closed due to this situation! I am livid
Helpful (0)
Replies (1)0
Replies (1)LegalWise's replyOfficial
20 Oct 2020, 14:45 Hi Gladwin N
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you with feedback.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you with feedback.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply20 Oct 2020, 14:45
Official
Hi Gladwin N
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you with feedback.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you with feedback.
Connie Serekoeng
Consultant: Customer Care
