RA
Ridwan A
1 reviews | Active since Jul 2022
10 Feb 2023, 13:55
LegalWise ******
I have received 3 sms indicating a legalwise refund which in itself says something is fishy going on as I have submitted only 1 claim for 2 amounts equalling R7000. I understand that I won't be getting the full amount but how did you get to paying back only 28.3% and why 3 separate amounts.
Helpful (0)
Replies (3)0
Replies (3)
LegalWise's replyOfficial
10 Feb 2023, 15:36 Hi Ridwan A
We refer to your complaint and confirm that you have been contacted by customer care.
We apologize for the experience you had with our service.
We are investigating and we will revert to you.
Thabo Singela
Consultant: Customer Care.
We refer to your complaint and confirm that you have been contacted by customer care.
We apologize for the experience you had with our service.
We are investigating and we will revert to you.
Thabo Singela
Consultant: Customer Care.
LegalWise's reply10 Feb 2023, 15:36
Official
Hi Ridwan A
We refer to your complaint and confirm that you have been contacted by customer care.
We apologize for the experience you had with our service.
We are investigating and we will revert to you.
Thabo Singela
Consultant: Customer Care.
We refer to your complaint and confirm that you have been contacted by customer care.
We apologize for the experience you had with our service.
We are investigating and we will revert to you.
Thabo Singela
Consultant: Customer Care.
RA
Ridwan A's updateReviewer Update
10 Feb 2023, 15:46This defy logic what kind if lawyer do you get for their rates, this is not a law firm its a bunch of ****** ******** people
RA
Ridwan A's update10 Feb 2023, 15:46
Reviewer Update
This defy logic what kind if lawyer do you get for their rates, this is not a law firm its a bunch of ****** ******** people
LegalWise's replyOfficial
20 Feb 2023, 10:43Hi Ridwan A
With reference to the above concern, we confirm that you were contacted by the Senior Claims Assessor, Warren and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
With reference to the above concern, we confirm that you were contacted by the Senior Claims Assessor, Warren and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
LegalWise's reply20 Feb 2023, 10:43
Official
Hi Ridwan A
With reference to the above concern, we confirm that you were contacted by the Senior Claims Assessor, Warren and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
With reference to the above concern, we confirm that you were contacted by the Senior Claims Assessor, Warren and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.