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ashin A
1 reviews | Active since May 2017
21 Apr 2021, 07:22
LegalWise
Absolute waste of money. This really is the most pathetic service provider I’ve ever encountered in my life.
Helpful (0)
Replies (11)0
Replies (11)
LegalWise's replyOfficial
21 Apr 2021, 07:49Hi Ashin H
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
LegalWise's reply21 Apr 2021, 07:49
Official
Hi Ashin H
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
21 Apr 2021, 08:29Hi Ashin H
We refer to your complaint. We can confirm that our Customer Care team tried calling you on the number provided with no success.
Please provide our Customer Care team with your id number to allow them to investigate your concerns further.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We can confirm that our Customer Care team tried calling you on the number provided with no success.
Please provide our Customer Care team with your id number to allow them to investigate your concerns further.
Thabo Singela
Consultant: Customer Care
LegalWise's reply21 Apr 2021, 08:29
Official
Hi Ashin H
We refer to your complaint. We can confirm that our Customer Care team tried calling you on the number provided with no success.
Please provide our Customer Care team with your id number to allow them to investigate your concerns further.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We can confirm that our Customer Care team tried calling you on the number provided with no success.
Please provide our Customer Care team with your id number to allow them to investigate your concerns further.
Thabo Singela
Consultant: Customer Care
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ashin A's updateReviewer Update
22 Apr 2021, 09:45The number is correct. I was unable to take your calls due to work. Please call me tomorrow, Friday 23rd April 21, at 3pm. Your team really should invest in a whatsapp feature to find out a convenient time for customers... Thank you!
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ashin A's update22 Apr 2021, 09:45
Reviewer Update
The number is correct. I was unable to take your calls due to work. Please call me tomorrow, Friday 23rd April 21, at 3pm. Your team really should invest in a whatsapp feature to find out a convenient time for customers... Thank you!
LegalWise's replyOfficial
22 Apr 2021, 15:32Hi Ashin H
We refer to your above message.
Please note that we do have a WhatsApp feature and the link has been sent to you via email.
Thabo Singela
Consultant: Customer Care
We refer to your above message.
Please note that we do have a WhatsApp feature and the link has been sent to you via email.
Thabo Singela
Consultant: Customer Care
LegalWise's reply22 Apr 2021, 15:32
Official
Hi Ashin H
We refer to your above message.
Please note that we do have a WhatsApp feature and the link has been sent to you via email.
Thabo Singela
Consultant: Customer Care
We refer to your above message.
Please note that we do have a WhatsApp feature and the link has been sent to you via email.
Thabo Singela
Consultant: Customer Care
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ashin A's updateReviewer Update
30 Apr 2021, 14:08I was promised to be called this week regarding my case that needs persuing. I got nothing back from LegalWise except an empty promise it seems. Even the whatsapp, the guys greet and that is it.
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ashin A's update30 Apr 2021, 14:08
Reviewer Update
I was promised to be called this week regarding my case that needs persuing. I got nothing back from LegalWise except an empty promise it seems. Even the whatsapp, the guys greet and that is it.
LegalWise's replyOfficial
30 Apr 2021, 16:13 Hi Ashin H
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
LegalWise's reply30 Apr 2021, 16:13
Official
Hi Ashin H
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
Please allow our Customer Care team to contact you to address your concerns.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
03 May 2021, 09:44Hi Ashin H
We refer to your complaint and thank you for affording us time to investigate your complaint.
We confirm that the we investigated your complaint and note that the attorney assigned to your matter has been struggling to get hold of you. We further advise that we called you on the number provided but couldn't reach you. Please respond to the email sent to you by our Senior Claims Assessor , Harry Mapalle
Please do not hesitate to contact our Customer Care team for clarity in your matter.
Thabo Singela
Consultant: Customer Care
We refer to your complaint and thank you for affording us time to investigate your complaint.
We confirm that the we investigated your complaint and note that the attorney assigned to your matter has been struggling to get hold of you. We further advise that we called you on the number provided but couldn't reach you. Please respond to the email sent to you by our Senior Claims Assessor , Harry Mapalle
Please do not hesitate to contact our Customer Care team for clarity in your matter.
Thabo Singela
Consultant: Customer Care
LegalWise's reply03 May 2021, 09:44
Official
Hi Ashin H
We refer to your complaint and thank you for affording us time to investigate your complaint.
We confirm that the we investigated your complaint and note that the attorney assigned to your matter has been struggling to get hold of you. We further advise that we called you on the number provided but couldn't reach you. Please respond to the email sent to you by our Senior Claims Assessor , Harry Mapalle
Please do not hesitate to contact our Customer Care team for clarity in your matter.
Thabo Singela
Consultant: Customer Care
We refer to your complaint and thank you for affording us time to investigate your complaint.
We confirm that the we investigated your complaint and note that the attorney assigned to your matter has been struggling to get hold of you. We further advise that we called you on the number provided but couldn't reach you. Please respond to the email sent to you by our Senior Claims Assessor , Harry Mapalle
Please do not hesitate to contact our Customer Care team for clarity in your matter.
Thabo Singela
Consultant: Customer Care
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ashin A's updateReviewer Update
05 May 2021, 13:42Please communicate convenient times with me in future, I am a working class person on a senior level and often have business meetings. Can the guys call me Thursday 6th May at 1pm?
Thank you.
Thank you.
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ashin A's update05 May 2021, 13:42
Reviewer Update
Please communicate convenient times with me in future, I am a working class person on a senior level and often have business meetings. Can the guys call me Thursday 6th May at 1pm?
Thank you.
Thank you.
LegalWise's replyOfficial
06 May 2021, 07:52Hi Ashin H
We refer to your above concern and we thank you for bringing it to our attention.
Our Customer Care team will inform the claims department of your request.
Thank you.
Thabo Singela
Consultant: Customer Care
We refer to your above concern and we thank you for bringing it to our attention.
Our Customer Care team will inform the claims department of your request.
Thank you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply06 May 2021, 07:52
Official
Hi Ashin H
We refer to your above concern and we thank you for bringing it to our attention.
Our Customer Care team will inform the claims department of your request.
Thank you.
Thabo Singela
Consultant: Customer Care
We refer to your above concern and we thank you for bringing it to our attention.
Our Customer Care team will inform the claims department of your request.
Thank you.
Thabo Singela
Consultant: Customer Care
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ashin A's updateReviewer Update
11 Jun 2021, 14:03I was contacted by the attorneys, apparently they are awaiting your approval. Seems like I am really not getting any joy from this service. No communication. No updates on my claim. Nothing.
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ashin A's update11 Jun 2021, 14:03
Reviewer Update
I was contacted by the attorneys, apparently they are awaiting your approval. Seems like I am really not getting any joy from this service. No communication. No updates on my claim. Nothing.
LegalWise's replyOfficial
11 Jun 2021, 14:34Hi Ashin H
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply11 Jun 2021, 14:34
Official
Hi Ashin H
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care