NM
Nelisiwe M

1 reviews | Active since Jan 2017

23 Oct 2018, 08:48

LegalWise assistance on ******** posting the negative credit status at credit bureaus by VODACOM

After months of legal battle with VODACOM which ********ly reflected negative credit status at the credit bureaus, I was finally cleared . Special thanks to Yonela Mpambani and Sunette Kruger from the Pretoria CBD branch who remained professional and had to put up with a lot of pressure from me to assist on this urgent matter. Word of advice: Prioritise your cases and avoid telling customers that you only follow up once a month. In cases where I had to apply for a educational or home loan and could not get it because of my negative credit status which in this case was not my fault. I can't wait 6 months or more because you are only following up with on matters once a month. The matter was urgent and needed urgent attention.

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Replies (1)
LegalWise
LegalWise's reply23 Oct 2018, 11:26
Official

Dear Sir/Madam

Thank you for sharing your experience with us. We are glad to hear that we exceeded your expectations.

We appreciate the wonderful words commending excellent service.

Kind Regards

CS.