Legalwise

On a personal level I have been struggling with this company since January 2020. I asked for their assistance with regards to a legal matter and the manager was extremely arrogant which in turn made me cancel my membership with them, However they ignored my cancellation and carried on taking their monthly membership fee. I have contacted them with regards to cancelling the membership and asking for a refund for the months of February until the end of August. I still have not received any refund to date and no email correspondence to date with regards to the matter!!!