NS
Neo S
1 reviews | Active since Apr 2025
27 Jul 2025, 08:17
Legalwise
I am not really sure what the hell is wrong with Legalwise. I asked for my membership to be cancelled in May. Since then they have attempted for June July and now August to take my money. I called them last week and was told it is cancelled so why are they still trying to take my money. This is annoying now
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Replies (3)0
Replies (3)
LegalWise's replyOfficial
28 Jul 2025, 08:09Hi Neo S ,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply28 Jul 2025, 08:09
Official
Hi Neo S ,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
NS
Neo S's updateReviewer Update
28 Jul 2025, 12:26No one has called me from Legalwise today that's a lie. They can call me now on ***
NS
Neo S's update28 Jul 2025, 12:26
Reviewer Update
No one has called me from Legalwise today that's a lie. They can call me now on ***
LegalWise's replyOfficial
30 Jul 2025, 08:08 Hi Neo S,
We confirm that we have investigated your complaint and it was escalated to the Member Administration Supervisor. We further confirm that the Member Administration Consultant has contacted regarding your complaint.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Member Administration Supervisor. We further confirm that the Member Administration Consultant has contacted regarding your complaint.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply30 Jul 2025, 08:08
Official
Hi Neo S,
We confirm that we have investigated your complaint and it was escalated to the Member Administration Supervisor. We further confirm that the Member Administration Consultant has contacted regarding your complaint.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Member Administration Supervisor. We further confirm that the Member Administration Consultant has contacted regarding your complaint.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department