CF
Christal F
1 reviews | Active since Apr 2015
07 Jan 2022, 15:28
Legalwise 24 Hour Legal Solution, NOT!!
I have sent Legalwise two emails dated 22/12/2021 and 05/01/2022 regarding a matter that I need assistance with. I have to date STILL not received any reply from them. They are quick to deduct their debit before month end, they don't even wait for the clock to strike 12, but they can't assist you when you need help!!!. Legal Power & Protection, 24 Hour Legal Solutions. WHAT A JOKE!
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
07 Jan 2022, 16:18Hi Christal F,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply07 Jan 2022, 16:18
Official
Hi Christal F,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's replyOfficial
12 Jan 2022, 11:05Hi Christal F,
We confirm that we have investigated your complaint and it was escalated to the Port Elizabeth Branch. We further confirm that our Senior Legal Counsellor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Port Elizabeth Branch. We further confirm that our Senior Legal Counsellor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply12 Jan 2022, 11:05
Official
Hi Christal F,
We confirm that we have investigated your complaint and it was escalated to the Port Elizabeth Branch. We further confirm that our Senior Legal Counsellor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Port Elizabeth Branch. We further confirm that our Senior Legal Counsellor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department