ZM
Zandile M

1 reviews | Active since May 2015

20 Nov 2020, 05:54

Legal wise it's a waste of money they are useless

Legal wise it's a waste of money, so useless. None of my cases have been resolved till to date, I have reported to them several times regarding my issues with Thaba chweu municipality instead of them getting me legal assistance for my queries they are busy defending the municipality, I don't know if Thaba chweu municipality is the one who.is paying their legal fees or is it me. I also had a case in 2015 till to date it's not resolved. I even asked them that I can get a lawyer who will assist me and they just have to pay the legal fees, they r refusing, they always refer me to useless lawyers who isn't keen to help. Or they would refer me to their useless nelspruit branch. I'm am busy losing a lot of money through Thaba chweu municipality and legal wise just gives me automated smses that they will respond to me without any positive or should I say no respond at all.

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Replies (3)
LegalWise
LegalWise's reply20 Nov 2020, 08:50
Official
 
Hi Zandile

We refer to your complaint.

Please be advised that we called you on the number provided, it was ringing continuously without an answer. We have sent you an e-mail requesting more details to allow us to investigate the complaint.

Connie Serekoeng
Consultant: Customer Care 
ZM
Zandile M's update20 Nov 2020, 10:46
Reviewer Update
Please don't lie, you never called me, and which number was provided to you by who. You always revert to lies that you called while you did not, why don't I have a missed call from you. And I have responded to your email. You only emailed me, not called me. That has always been your style that you called while you did not, like the automated smses you always send when we send you our quiry. I've send you tons on emails giving 14 days to respond and you did not, I even send you a bother one before I took this matter here to hello Peter, still you lie again. Be professional and be honest for once, we are paying for the service it's not for free, it's not like you are doing me a favor please.
LegalWise
LegalWise's reply20 Nov 2020, 11:29
Official
Hi Zandile

We refer to your complaint. We apologise for the experience you had with our service.

We are investigating, we will revert to you.

Connie Serekoeng
Consultant: Customer Care