Legal wise is too busy for clients

On 30 July 2020 my mother's fnb account and vodacom Sim card were hacked and more than R150 000 was taken. When fnb failed us we reported the matter to Legal wise and we were referred to the Mthatha branch but the consultant that she was given told her she was too busy to attend to the matter. She requested to come to the office but they also told her that they can't assist her with yet my mom has been paying for more than 15 years at legal wise.

For over 2 months with no help I then resorted to hello Peter because legal wise was not assisting her.