UR
Uvisha R

1 reviews | Active since Jan 2021

22 Jan 2021, 01:34

Legal Wise *****

I have been with legal wise for over 10 years. Haven't had any cases till recently. They call you once, had sent e-mails, called in. They will apologise. They don't respond. I spent more data and airtime. They take my monthly premium gladly every single month. They have never helped or solved. They will respond again, apologise, ask for con details, call you once then ignore. It's like a cycle for over a year. They promised a reference number will be sent, waiting forever! Inhumane!!

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Replies (1)
LegalWise
LegalWise's reply25 Jan 2021, 14:32
Official
Hi  Uvisha R

We refer to your complaint. We apologise for the experience you had with our service. 

We are investigating and we will revert to you.

Connie Serekoeng
Consultant: Customer Care