JM
Jan M
1 reviews | Active since Feb 2019
19 Aug 2020, 11:57
Legal Wise
The Service at Legal Wise is very, very poor. It's unfortunate we learn that when we are in desperation and need assistance of such service. I have a case that has been going on for about Four years now. There's no progress. When you call and ask for an update, there is always stories. The lawyer firm that is handling my matter is quite, Legal Wise is quite. We are giving money to these Company for free. So sad.
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Replies (2)0
Replies (2)
LegalWise's replyOfficial
19 Aug 2020, 14:59 Hi Jan M
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply19 Aug 2020, 14:59
Official
Hi Jan M
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
25 Aug 2020, 12:15Hi Jan M
We apologise for the experience you had with our service.
We apologise for the experience you had with our service.
We investigated your concerns and requested our Tshwane Claims Hub Manager, Ms Bianka Du Preez , to contact you. We are advised that you have been contacted by our Senior Claims Assessor, Ms Camille Scholtz to discuss your matter and follow up with the attorneys.
Thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply25 Aug 2020, 12:15
Official
Hi Jan M
We apologise for the experience you had with our service.
We apologise for the experience you had with our service.
We investigated your concerns and requested our Tshwane Claims Hub Manager, Ms Bianka Du Preez , to contact you. We are advised that you have been contacted by our Senior Claims Assessor, Ms Camille Scholtz to discuss your matter and follow up with the attorneys.
Thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care