ES
Elisa S

1 reviews | Active since Sept 2022

02 Apr 2024, 16:09

Legal wise

<div>I recently found out that someone used my id number and Persal number to open a policy at Legal Wise I reported the matter to them and they asked me send an affidavit and my ID copy and proof of bank account so they can refund me its almost 3 weeks now i did not receive any feedback. I called them Wednesday and the response I got was that they are still waiting for some department to confirm how long has the policy been deducting for 3 weeks they are waiting for the response I feel they don't care and the person who did this walks free while I suffer .</div>

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Replies (1)
LegalWise
LegalWise's reply03 Apr 2024, 11:14
Official
Hi Elisa S,
 
We confirm that we have investigated your complaint.

We further confirm that the Customer Care has contacted you but was unable to reach you.
 
Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 
 
Nonhlanhla Kheswa
Customer Care Department