BW
Bev W

1 reviews | Active since Mar 2015

18 Dec 2015, 10:23

Legal Wise - a host of complaints

As a disgruntled member of Legalwise, I've had a look at the complaints on hello [URL Removed] and they all echo my exact reason to complain: - across the board, Legal Wise does not respond to mails, does not acknowledge mails and just don't handle claims very well - to the extent of blatant incompetency.<br> <br> The person who answers all these complaints on hello peter should be working with clients - on this platform you get an answer within an hour... somehow that discipline doesn't follow through to the \legal advisors"who deal with the cases. <br> <br> <br> I have submitted my request to cancel my membership on 15 December (to customer care)"

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Replies (1)
LegalWise
LegalWise's reply24 Dec 2015, 10:14
Official
Hello Beverley Weber,

We acknowledge receipt of your complaint which you already discussed with Jabu.

We confirm that your matter has indeed been resolved.

Regards