ND
Natasha D
1 reviews | Active since Feb 2018
09 Feb 2022, 09:42
Laughable service!
Appears to be that Legal Wise misrepresenting themselves. They advertise their business as Legal Experts and promise lawyers support ones you join the membership, but there's NONE of that! We contacted Bellville branch (useless branch) in Cape Town to help with our issues. Since September 2021 we still have not resolved anything. They give advices that one can actually find on Google. Took them around 2 months only to draft letter of demand. Eventually they referred us to the lawyer and the lawyer is as unreliable just as Legal Wise. We are in February 2022, and we are no where near resolving the problem. If I could give one star that would be appropriate.
Think before joining LEGAL WISE.
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Replies (2)
LegalWise's replyOfficial
09 Feb 2022, 11:03Hi Natasha D,
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that we have made contact with you, however you have not been able to provide us with your LegalWise membership number or your ID number to enable us to conduct an investigation into the above.
We further confirm that we have tried calling your husband as per your request with no success.
Kindly provide us with your ID or Membership number for further assistance.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that we have made contact with you, however you have not been able to provide us with your LegalWise membership number or your ID number to enable us to conduct an investigation into the above.
We further confirm that we have tried calling your husband as per your request with no success.
Kindly provide us with your ID or Membership number for further assistance.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply09 Feb 2022, 11:03
Official
Hi Natasha D,
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that we have made contact with you, however you have not been able to provide us with your LegalWise membership number or your ID number to enable us to conduct an investigation into the above.
We further confirm that we have tried calling your husband as per your request with no success.
Kindly provide us with your ID or Membership number for further assistance.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that we have made contact with you, however you have not been able to provide us with your LegalWise membership number or your ID number to enable us to conduct an investigation into the above.
We further confirm that we have tried calling your husband as per your request with no success.
Kindly provide us with your ID or Membership number for further assistance.
Thabo Singela
Consultant : Customer Care.
ND
Natasha D's updateReviewer Update
09 Feb 2022, 13:03People working during the day.
So, try to make few phone calls until you get hold of your client.
That should be your aim for a client care.
Thanks
So, try to make few phone calls until you get hold of your client.
That should be your aim for a client care.
Thanks
ND
Natasha D's update09 Feb 2022, 13:03
Reviewer Update
People working during the day.
So, try to make few phone calls until you get hold of your client.
That should be your aim for a client care.
Thanks
So, try to make few phone calls until you get hold of your client.
That should be your aim for a client care.
Thanks