BM
Burton M
1 reviews | Active since Nov 2013
09 Feb 2016, 16:43
Lack of Urgency
Spoke to call centre agent Mampai Thulo 2 weeks ago , who said that she will contact me within 3 days , I'm still waiting ? Spoke to Maggie de Klerk 2 weeks later wanting to email me stuff I have no idea what for ? Called to speak to Mampai but again unavailable even though messages was left to call me , if this is the service I'm going to receive please cancel my contract
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LegalWise's replyOfficial
10 Feb 2016, 10:07Hello Burton05,
We acknowledge receipt of your complaint with reference number 12350.
We confirm that we have escalated your complaint to the Legal Call Center Manager, who will contact you before end of business today.
Regards
We acknowledge receipt of your complaint with reference number 12350.
We confirm that we have escalated your complaint to the Legal Call Center Manager, who will contact you before end of business today.
Regards
LegalWise's reply10 Feb 2016, 10:07
Official
Hello Burton05,
We acknowledge receipt of your complaint with reference number 12350.
We confirm that we have escalated your complaint to the Legal Call Center Manager, who will contact you before end of business today.
Regards
We acknowledge receipt of your complaint with reference number 12350.
We confirm that we have escalated your complaint to the Legal Call Center Manager, who will contact you before end of business today.
Regards