Kindly attend to this case.

Good day.

I am a client at legal wise. I have been trying to call you but I did not get help.

In 2020 I bought couches at beares furniture, these couches were torned which I reported immediately after notincing the problem. Beares took time to fix the couches, they came last year january(2022) they took them for repairs and they came back In a very bad condition they were still torning and they had put a different color meaning each couch had two different colors. I complained then they decided to give me new couches which I doubt they're new.

After receiving the so called new couches the 2 seater couch got torned after 2 days of delivery. I called them again complaining I even asked them if they're taking advantage because I'm young and black cos I felt as if they giving me used couches. They came and took the 2 seater for repairs. I called the manager at pinetown and told her that be the deliver the couch she must check it's condition because I won't take them if they're in bad condition. it's still torning up to now mind you I'm still paying for them I've been trying to call them but still no response.

Kindly attend to this. If I was careless the other couches would be torned by now but they're still in good state it is just the 2 seater and I believe it's a factory fault.

I am struggling financially but I try every month to pay for my furniture now you can see how painful it is paying for a reject.