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Nomzamo N

1 reviews | Active since Dec 2019

03 Aug 2021, 10:30

ITS NOT A COMPANY TO BE JOIN LEGALWISE

If anyone is interested to join Legalwise please don't even start thinking of such company you'll regret, their services is very poor they don't worried about their customers or clients they only interested in our monthly payments nothing else, this company it's not like the one we heard or new before useless company how many time we write such complaints and matters are not solve I give up seriously, yesterday I call them to get a feed back because they'll never contact for feedback, I spoke to Marry who answered my call and she told me Jennillee Chetty and S Govender they will call me back yesterday and I stated to her that I know Legalwise longtime they won't contact me back till now no one has contacted till you come here to the social media then they start acting like they taking care or you, I'm talking about old case here 2019 and this year. I'm just thrown my money into the drain.

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Replies (3)
LegalWise
LegalWise's reply03 Aug 2021, 11:07
Official
Hi  Nomzamo N,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.

Nonhlanhla Kheswa
Customer Care Department
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Nomzamo N's update03 Aug 2021, 14:33
Reviewer Update
I'm used to these kind of feedback I think they useless not helpful at all.. what you always investigating so many time I share a complaints not even one is resolved. Seriously I give up with your company I'm very angry now can't tolerate this
LegalWise
LegalWise's reply04 Aug 2021, 13:13
Official
Hi  Nomzamo Nxumalo,

We confirm that we have investigated your complaint and it was escalated to the Branch Manager, Ashmita Bhagwathipersadh. We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Nonhlanhla Kheswa 
Customer Care Department