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Sylvester M

1 reviews | Active since Jun 2020

23 Jun 2020, 10:08

INTEGRITY is not something I feel this company stand for.

I needed help with a situation where we work 72 hours a week with no over time.The partners of Legalwise I worked with on this case was Parker attorney's. For them to say that we have less then 51% of winning a case like this where clearly the hours are out 8 hours away from amounting to 2 weeks(80 hours) working hours. Has really disappointed me.It clearly shows to me that I chose to partner up with people that has no ambition to help when help is needed.But monthly your money is good enough for them.

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Replies (2)
LegalWise
LegalWise's reply23 Jun 2020, 15:35
Official
 Hi Sylvester M 

We refer to your complaint and thank you for bringing this to our attention.

We confirm that we have sent an e-mail to your address requesting more details.

Your response will be appreciated.

Connie Serekoeng
Consultant: Customer Care 


 
LegalWise
LegalWise's reply22 Jul 2020, 15:01
Official
Hi Sylvester M

Thank you for affording us time to investigate your complaint. 

We confirm telephone communication between you and our Ms Connie Serekoeng to discuss your matter. We are advised that you have been informed to send  an e-mail to our Claims Hub for further investigation. 
 
 We once again, thank you for bringing your complaint to our attention.
 
 Connie Serekoeng
 Consultant: Customer Care