RM
Ricardo M

1 reviews | Active since Dec 2020

27 Dec 2023, 13:59

ineffective

i have been a client of legalwise for 13 years.

they took 2 years to give me confirmation of cover, eventually after much effort confirmation was received. i had to wait months to see an attorny and received ineffective councelling. when ever i would follow up the person working on my case is on leave or resigned then i need to wait another few months and start the process all over again... legalwise took so long the person that caused harm to me even died and im still waiting for legalwise.

please save ur money because you wasting it with legalwise

the were never able to assits me with anything... when they eventually can assist, it is the worse ever counclling that. the attorneys are not of good quality and very unprofessional. when you visit the branches staff are all unprofessional and do not honour appointment times. there are always a line of customers complaing when you enter any branch

0
Replies (1)
LegalWise
LegalWise's reply28 Dec 2023, 08:20
Official
Hi Ricardo M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care