MB
MUNTUNGANI B
1 reviews | Active since Jul 2021
16 Aug 2021, 14:54
*********** legal services
*********** legal counsel The service legalwise at kempton park is very very bad, they handling may case very bad or it seems they are not interested in resolving my case they keep on telling me a story after story for the whole 8 months, last week wensday I met a legal counsel he told me my case is the lawyer's they will call me on Friday I have been waiting ever since, until I decided to call those lawyers only to find out they don't even know anything about my case they don't even have my file, but the legal counsel told me the file is with them, so I don't know what to do now, I'm paying for nothing ??MBH Zulu
Helpful (0)
Replies (3)0
Replies (3)
LegalWise's replyOfficial
17 Aug 2021, 13:06Hi Muntungani B
We confirm that we have investigated your complaint and it was escalated to the Kempton Park Branch Manager, Sibongiseni Mkhulisi . We further confirm that our branch has requested you to sign a certain document in order to attend to your referral and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Kempton Park Branch Manager, Sibongiseni Mkhulisi . We further confirm that our branch has requested you to sign a certain document in order to attend to your referral and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
LegalWise's reply17 Aug 2021, 13:06
Official
Hi Muntungani B
We confirm that we have investigated your complaint and it was escalated to the Kempton Park Branch Manager, Sibongiseni Mkhulisi . We further confirm that our branch has requested you to sign a certain document in order to attend to your referral and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Kempton Park Branch Manager, Sibongiseni Mkhulisi . We further confirm that our branch has requested you to sign a certain document in order to attend to your referral and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
MB
MUNTUNGANI B's updateReviewer Update
17 Aug 2021, 13:27Hi
Your branch did not request me to sign any documents I was there on Wednesday so I know nothing about that, their failer to communicate with me is not my problem, as far as I know they received everything they wanted 8 months back, is either my case is not important to them that's why it's been dragging for so long
Your branch did not request me to sign any documents I was there on Wednesday so I know nothing about that, their failer to communicate with me is not my problem, as far as I know they received everything they wanted 8 months back, is either my case is not important to them that's why it's been dragging for so long
MB
MUNTUNGANI B's update17 Aug 2021, 13:27
Reviewer Update
Hi
Your branch did not request me to sign any documents I was there on Wednesday so I know nothing about that, their failer to communicate with me is not my problem, as far as I know they received everything they wanted 8 months back, is either my case is not important to them that's why it's been dragging for so long
Your branch did not request me to sign any documents I was there on Wednesday so I know nothing about that, their failer to communicate with me is not my problem, as far as I know they received everything they wanted 8 months back, is either my case is not important to them that's why it's been dragging for so long
LegalWise's replyOfficial
17 Aug 2021, 13:44Hi Muntungani B
Please expect a call from our Customer Care team on the number provided.
We once again apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care
Please expect a call from our Customer Care team on the number provided.
We once again apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care
LegalWise's reply17 Aug 2021, 13:44
Official
Hi Muntungani B
Please expect a call from our Customer Care team on the number provided.
We once again apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care
Please expect a call from our Customer Care team on the number provided.
We once again apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care