MB
MUNTUNGANI B

1 reviews | Active since Jul 2021

27 Jul 2021, 13:32

*********** legal advisers

Hi I had an accident in January 2021 someone smashed my car at the back, so I reported my case them I have never ever seen such an *********** insurance company such as these, I don't even know what is happening regarding my case, I keep on calling them, they keep on telling me a legal counsel will contact me ever since been waiting, all they do is debit their money with no service.

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Replies (2)
LegalWise
LegalWise's reply27 Jul 2021, 14:39
Official
Hi  Muntungani B,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.

Nonhlanhla Kheswa
Customer Care Department 
LegalWise
LegalWise's reply27 Jul 2021, 15:15
Official
Hi Muntungani B, 

We confirm that we have investigated your complaint and it was escalated to the Branch Manager, Sibongiseni Mkhulise. We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Nonhlanhla Kheswa 
Customer Care Department