NQ
Nthabiseng Q
1 reviews | Active since Nov 2018
07 Oct 2019, 21:02
Incompetence
I wrote an email to Mbele Attorney regarding my file that was taken by Sebushi but finally you send an email to me telling me that Sebushi has finally handed over my file to your so that Mbele can be able to continue with my case, Unfortunately Mbele responded buy saying that he has not received anything from you . Am kind of confuse seriously what is really going on in this institution of yours.
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Replies (1)LegalWise's replyOfficial
11 Oct 2019, 13:02Dear Nthabiseng Q
Thank you for alerting us to the problems you encountered. We sincerely apologise for the confusion created.
Our Claims Hub Manager, Antonia Smith has been in contact with you and explained the reason behind the non receipt of documentation.
Thank you for allowing us the opportunity to rectify the probem.
Lee Pillay
Head:Customer Care
Thank you for alerting us to the problems you encountered. We sincerely apologise for the confusion created.
Our Claims Hub Manager, Antonia Smith has been in contact with you and explained the reason behind the non receipt of documentation.
Thank you for allowing us the opportunity to rectify the probem.
Lee Pillay
Head:Customer Care
LegalWise's reply11 Oct 2019, 13:02
Official
Dear Nthabiseng Q
Thank you for alerting us to the problems you encountered. We sincerely apologise for the confusion created.
Our Claims Hub Manager, Antonia Smith has been in contact with you and explained the reason behind the non receipt of documentation.
Thank you for allowing us the opportunity to rectify the probem.
Lee Pillay
Head:Customer Care
Thank you for alerting us to the problems you encountered. We sincerely apologise for the confusion created.
Our Claims Hub Manager, Antonia Smith has been in contact with you and explained the reason behind the non receipt of documentation.
Thank you for allowing us the opportunity to rectify the probem.
Lee Pillay
Head:Customer Care
