LM
Landela M

1 reviews | Active since Aug 2015

05 Jan 2016, 10:25

IM AM STILL WAITING FOR A RESPONSE AFTER MY CLAIM

ON THE 2ND OF NOVEMBER I WAS INVOLVED IN A CAR ACCIDENT WITH A TAXI DRIVER, WE BOTH AGREED IT WAS HIS FAULT AND THAT HE WILL PAY FOR THE DAMAGES MADE TO MY CAR, BUT TO BE SAFE I DECIDED TO CONTACT LEGALWISE AND LODGE A CLAIM, BARENG CONTACTED ME AFTER A COUPLE OF DAYS AFTER I HAVE BEEN STRUGGLING TO GET HIM ON THE LINE, I SENT ALL THE REQUIRED DOCUMENTS AND ONLY HAD ONE FEEDBACK, ITS BEEN TWO MONTHS AND MY CAR HASNT BEEN FIXED AND BARENG IS NOWHERE TO BE FOUND :-(... IM DISSAPOINTED AND ANGRY AS I AM PAYING LEGALWISE EVERY MONTH, THEY MUST TELL ME IF THEY CANT HELP ME, I WILL BE GLAD TO CANCEL MY POLICY AS THERE ARE MANY OTHER LEGAL ENTITIES OUT THERE THAT WILL BE WILLING TO HELP ME...

0
Replies (1)
LegalWise
LegalWise's reply05 Jan 2016, 15:30
Official
Hello landelamabena@,

We refer to your complaint with reference number 12018.

We confirm that we have escalated to the Benoni Branch Manager, who will contact you before end of business today.

Regards