SM
Sandile M
1 reviews | Active since May 2023
19 Sept 2025, 09:36
I regret paying my premiums. I want all my money back.
Worst service provider ever. I want all my premiums back so i can get other service providers to help me with my case. I log a case with them almost 3 months back, nothing has been done on my case they keep making stupid excuses and asking me to re-open my case. Useless bunch of *****s!
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LegalWise's replyOfficial
22 Sept 2025, 08:23Hi Sandile M ,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted you regarding your complaint, it was discussed that a new file needs to be opened.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted you regarding your complaint, it was discussed that a new file needs to be opened.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply22 Sept 2025, 08:23
Official
Hi Sandile M ,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted you regarding your complaint, it was discussed that a new file needs to be opened.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted you regarding your complaint, it was discussed that a new file needs to be opened.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department