I have been a client for legal wise over 6 years, I put had problem with my car that was fixed at company called CRD in pietermarzitburg

I have been a client for legal wise over 6 years, I put had problem with my car that was fixed at company called CRD in pietermarzitburg. I logged complain 13 April 2022. I was referred to *** after that I was referred to rep of the attorney which legal wise paid to handle the matter which was *** the same person referred me to *** so this matter has 3 years now. Legal wise is not giving any progression of matter.