XK
Xoliswa K

1 reviews | Active since Dec 2019

06 Mar 2023, 21:58

I complained about legalwise last week

I complained about legalwise last week. The lady who responded only asked me to give them my ID number or case number, but she didn't even give me her email address. I hope my number and my name are both desplayed in my review but their arrogance didn't let them call me. I'm hoping that this s time they'll call me to discuss the matter further as I am being ****** by FARID RAJAR OF ENDUMENI MOTOR TRIMMERS AND UPHOLSTERY, who took my couches for fixing and covering in December and was paid all his money but he's refusing to bring them back. This is the case I reported to legalwise, which I AM PAYING AND THEY ARE DOING NOTHING ABOUT IT

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Replies (3)
LegalWise
LegalWise's reply07 Mar 2023, 11:21
Official
Hi Xoliswa K,

We refer to your above mentioned concern. 

Kindly provide Customer Care with your Membership or ID number.

Thabo Singela
Consultant : Customer Care. 
LegalWise
LegalWise's reply08 Mar 2023, 08:42
Official
Hi Xoliswa K 
 
We refer to your complaint and we confirm that our Customer Care department has been in contact with you. 

We apologize for the experience you had with our service.
 
We are currently investigating, and we will revert to you shortly.
 
Thabo Singela
Consultant: Customer Care 
LegalWise
LegalWise's reply08 Mar 2023, 09:50
Official
Hi Xoliswa K

With reference to the above concern, we confirm that you were contacted by the legal counsellor, Nolwazi and your concern was discussed as well as the possible course of action that will be taken moving forward.

We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.

Thabo Singela
Consultant: Customer Care.