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dawoodnicole D
1 reviews | Active since Mar 2017
14 May 2025, 15:39
I changed my banking details two months ago, I even got a confirmation to say my banking details were updated
I changed my banking details two months ago, I even got a confirmation to say my banking details were updated. Yet they still trying to debit my old account. Now I have missed 2 premiums already. I will have no choice but email Jan Luwes directly if I am not contacted by COB 15th may 2025
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LegalWise's replyOfficial
15 May 2025, 08:30Hi Nicole D,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply15 May 2025, 08:30
Official
Hi Nicole D,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care