I am playing PA to Legalwise!

I provided Legalwise with a POA on the 23rd of May for an issue, where I was billed R236 by a security company. Thus far I have spent a lot of time chasing the Legalwise consultant to get traction on this issue. Lots of emails (which to not get responded to), escalations to the PMB office, and telephone calls. The consultant says she will contact me on certain dates but continually fails to do so.It seems I have to make contact with the consultant at every step for her to take the next action.

The effort it is taking me to MANAGE Legalwise is simply not worth the effort of the R236 I am trying to claim back. Legalwise, please employ staff who are customer focused, who keep to commitments - my time is valuable!