SM
Sibusiso M

1 reviews | Active since Jul 2020

11 May 2022, 10:04

Harry please if I'm you can halp stop by doing ok empty promise

I am tired of paying legal wise. When I want them to Dell with my case I just receive an SMS that says legal wise will contact in the next 6 Hours of waking hours. So to me they're not good or professional. Since last of last week trying to get hold of me harry from the Herd office but no respond

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Replies (2)
LegalWise
LegalWise's reply11 May 2022, 11:16
Official
Hi Sibusiso M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care 
LegalWise
LegalWise's reply12 May 2022, 14:33
Official
Hi Sibusiso M, 

We confirm that we have investigated your complaint and it was escalated to the Senior Claims Assessor We further confirm that our Senior Claims Assessor has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Nonhlanhla Kheswa 
Customer Care Department