Happy to take your money, EXTREMELY hard to get service

Item: LegalWise
Rating: 1
Author: Neil D

I've sent in at least 3 requests for support on an issue.,

They've made no effort to contact me on my phone or email.

Typical trash support from them.

Helpful (0)

Replies (1)

LegalWise's replyOfficial

12 Feb 2024, 12:26

Hi Neil D,

We refer to your above mentioned complaint. We confirm that Customer Care has contacted you regarding your complaint.

We confirm that it was agreed that a Legal Counsellor will contact you regarding your matter.

We apologize for the experience you had with our service.

We remain committed in providing you with quality legal services.

Nonhlanhla Kheswa
Consultant: Customer Care.

LegalWise's reply12 Feb 2024, 12:26

Official

Hi Neil D,

We refer to your above mentioned complaint. We confirm that Customer Care has contacted you regarding your complaint.

We confirm that it was agreed that a Legal Counsellor will contact you regarding your matter.

We apologize for the experience you had with our service.

We remain committed in providing you with quality legal services.

Nonhlanhla Kheswa
Consultant: Customer Care.