WC
Whenlee C

1 reviews | Active since Oct 2021

28 Oct 2021, 17:37

Great work

Dear

Legalwise I don't ever take out time to type out any mails especially to Legalwise but...Legalwise should be proud of the fact that you have a manager at Rustenburg that has power to rise above any situation and deliver the best results no matter the circumstances. This message is specifically intended to acknowledge a staff.

Dear Alex Motsoane – Manager: Legal Services & Support - Rustenburg Excellent work!

To be honest I was already looking at another provider... I don’t know how you managed with me and gave me excellent service, you took the time off your working hours and made sure you get me to know I'm valued and you didn't throw any of one of colleges under the bus...Very well done!

The way you handled me being already aggrevated with legwise...which I vented out on you and for that I am deeply sorry but what's amazing even though this was not your Branch you showed resilience, experience, knowledge, and critical thinking. This I must say is the best service that I had ever received. Infact your staff under you shows much of Your level of quality work!

Your diligence, hard work, late evening yesterday and continue to exceed every expectation that you set with me...by calling me today as promised and making sure the correct branch contact me and give me a courtesy call after you had already given me the legal advice I needed.

Thank you for your tremendous help in my very personal matter which was very delicate. I would suggest more of Legalwise branches would take your approach with clients!

Kind regards Whenlee

0
Replies (1)
LegalWise
LegalWise's reply29 Oct 2021, 08:00
Official
Hi  Whenlee C,

We appreciate you bringing your compliment to our attention.

We are pleased that you are happy with the service you received from Legalwise, especially from our Rustenburg Branch Manager.

We remain committed in assisting you. 

Nonhlanhla Kheswa
Customer Care Department