1 reviews | Active since Jun 2013
Go out of their way to alienate their clients
Legalwise has just demonstrated what a bunch of mamparas they are. Within minutes of posting my complaint about not being able to cancel my father's membership (see 5 March- jimmyW) I received an sms stating that the membership had been upgraded. Odd that you can never get hold of them to assist you but they are very quick to aggravate you even more. Clearly they have no idea of how to run a business. I will be lodging a complaint with the consumer complaints commission.
Dear Sir/Madam
We refer to your concern with reference number 23672.
We wish to extend our sincerest apologies for the negative experience that you had with our service. We note that your Membership had subsequently been cancelled . We therefore regard your concern resolved, and apologise for the inconvenience caused.
Kind Regards
CS.
Dear Sir/Madam
We refer to your concern with reference number 23672.
We wish to extend our sincerest apologies for the negative experience that you had with our service. We note that your Membership had subsequently been cancelled . We therefore regard your concern resolved, and apologise for the inconvenience caused.
Kind Regards
CS.