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Andre D
1 reviews | Active since Apr 2012
10 Mar 2023, 08:24
********** Legal Wise
Legal Wise **********ly collected my monthly Premiums for almost 3 years after Termination - they confirmed and accepted my termination on 20 June 2019, but still collected my premiums via Debit Order without my consent/knowledge. They now refuse to pay back my premiums.
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Replies (3)
LegalWise's replyOfficial
10 Mar 2023, 10:08Good Day Andre;
We confirm that our Customer Care Department has engaged with you regarding the request for a refund.
We further confirm that we have fully investigated the matter and provided an outcome to you.
We thank you for allowing us to investigate and respond.
Lee Pillay
Customer Care Department
We confirm that our Customer Care Department has engaged with you regarding the request for a refund.
We further confirm that we have fully investigated the matter and provided an outcome to you.
We thank you for allowing us to investigate and respond.
Lee Pillay
Customer Care Department
LegalWise's reply10 Mar 2023, 10:08
Official
Good Day Andre;
We confirm that our Customer Care Department has engaged with you regarding the request for a refund.
We further confirm that we have fully investigated the matter and provided an outcome to you.
We thank you for allowing us to investigate and respond.
Lee Pillay
Customer Care Department
We confirm that our Customer Care Department has engaged with you regarding the request for a refund.
We further confirm that we have fully investigated the matter and provided an outcome to you.
We thank you for allowing us to investigate and respond.
Lee Pillay
Customer Care Department
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Andre D's updateReviewer Update
10 Mar 2023, 10:28PLEASE SUBMIT PROOF OF PAYMENT FOR THE PREMIUMS YOU OWE ME SINCE 20 JUNE 2019
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Andre D's update10 Mar 2023, 10:28
Reviewer Update
PLEASE SUBMIT PROOF OF PAYMENT FOR THE PREMIUMS YOU OWE ME SINCE 20 JUNE 2019
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Andre D's updateReviewer Update
14 Mar 2023, 16:14no feedback again - Summons to be issued
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Andre D's update14 Mar 2023, 16:14
Reviewer Update
no feedback again - Summons to be issued