JM
Johanna M
1 reviews | Active since Oct 2015
13 Aug 2024, 08:03
Extremely Poor service 8 months and no help
I am a paying customer. Logged a complaint in December 2023. Yesterday got the first call from Legal wise to ask me do I still need help. How about I was still sitting in jail to call me now eight months later to ask if I need help? This is seriously poor service.
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LegalWise's replyOfficial
06 Sept 2024, 08:37Hi Johanna M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply06 Sept 2024, 08:37
Official
Hi Johanna M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care