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pmpumlo P
1 reviews | Active since May 2017
19 Oct 2021, 08:33
DONT WAIST YOUR MONEY ON THEM
Please don't waist your money on them. Infact Legal Wise what is your turn around time on matters, i submitted the required information on 5th October now its the 19th i have to constantly call to ask for feed back or progress. No updates whatsoever. Am i waisting my time and money with you guys.... Even the person allocated my case is always not available to advise on way foward.
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Replies (5)0
Replies (5)
LegalWise's replyOfficial
19 Oct 2021, 10:52Hi Thulisa K
We refer to your complaint. We apologize for the experience you had with our service.
May you please provide us with your ID or Membership number for further intervention.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
May you please provide us with your ID or Membership number for further intervention.
Thabo Singela
Consultant: Customer Care
LegalWise's reply19 Oct 2021, 10:52
Official
Hi Thulisa K
We refer to your complaint. We apologize for the experience you had with our service.
May you please provide us with your ID or Membership number for further intervention.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
May you please provide us with your ID or Membership number for further intervention.
Thabo Singela
Consultant: Customer Care
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pmpumlo P's updateReviewer Update
19 Oct 2021, 12:48The councilor allocated my case just contacted me to provide feed back im not sure if you communicated with her already but thats where we are. I will constantly follow up with her because a week can not end with out any update.
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pmpumlo P's update19 Oct 2021, 12:48
Reviewer Update
The councilor allocated my case just contacted me to provide feed back im not sure if you communicated with her already but thats where we are. I will constantly follow up with her because a week can not end with out any update.
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pmpumlo P's updateReviewer Update
27 Oct 2021, 06:55Seriously not happy with Legalwise every week one should follow up with updates. Last week there was no positive update. So are you telling me that for 5 days you are still looking for the person in question, still no response what so ever. I regard this as poor communication towards your clients. Very bad.
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pmpumlo P's update27 Oct 2021, 06:55
Reviewer Update
Seriously not happy with Legalwise every week one should follow up with updates. Last week there was no positive update. So are you telling me that for 5 days you are still looking for the person in question, still no response what so ever. I regard this as poor communication towards your clients. Very bad.
LegalWise's replyOfficial
27 Oct 2021, 09:17Hi Thulisa K
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply27 Oct 2021, 09:17
Official
Hi Thulisa K
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
27 Oct 2021, 13:33Hi Thulisa K
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Johannesburg Paralegal Services Manager to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention. We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Johannesburg Paralegal Services Manager to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention. We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care
LegalWise's reply27 Oct 2021, 13:33
Official
Hi Thulisa K
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Johannesburg Paralegal Services Manager to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention. We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Johannesburg Paralegal Services Manager to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention. We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care