SJ
Shane J
1 reviews | Active since Aug 2018
30 Nov 2021, 15:12
Don't use them
Good day readers
I trust you are well
I join legal wise in 2017 and to day had not had a claim
I emailed legal wise yesterday to ask them to call me
When I spoke to the consultant he already canceled my policy with your company
How can we put our trust in them
For the pass 4 years you have debited me R165 yet I do not receive the following
My card
Any communication
Any sms or even a call
Last year I had an issue with the body corporation and to date your attorneys never called to ask if this was fixed
Please can we fix this as it is unacceptable
The consultant has already canceled my policy BUT YOUR COMPANY TOOK MY MONEY is that fair
Helpful (0)
Replies (5)0
Replies (5)SJ
Shane J's updateReviewer Update
01 Dec 2021, 08:21Still no reply from this company
Yet they took there money so fast what a bunch of ****** really man
Really imagine if u was locked up I would still be in jail with this **** company
Can't even reply ****
Yet they took there money so fast what a bunch of ****** really man
Really imagine if u was locked up I would still be in jail with this **** company
Can't even reply ****
SJ
Shane J's update01 Dec 2021, 08:21
Reviewer Update
Still no reply from this company
Yet they took there money so fast what a bunch of ****** really man
Really imagine if u was locked up I would still be in jail with this **** company
Can't even reply ****
Yet they took there money so fast what a bunch of ****** really man
Really imagine if u was locked up I would still be in jail with this **** company
Can't even reply ****
LegalWise's replyOfficial
01 Dec 2021, 08:52Hi Shane J
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's reply01 Dec 2021, 08:52
Official
Hi Shane J
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
SJ
Shane J's updateReviewer Update
01 Dec 2021, 08:53Good day
Still no phone call
To tell me that really unacceptable
Still no phone call
To tell me that really unacceptable
SJ
Shane J's update01 Dec 2021, 08:53
Reviewer Update
Good day
Still no phone call
To tell me that really unacceptable
Still no phone call
To tell me that really unacceptable
SJ
Shane J's updateReviewer Update
01 Dec 2021, 13:25Good day readers
I trust you are well
Can you believe that we are using legal wise
Such a client experience for us
Guys don't use them, if you ever in a problem they will not help but rather cancel your policy and not refund you
They have a fools working there who knows nothing
I asked for a manager to call me and still waiting
Can you believe this ****
I trust you are well
Can you believe that we are using legal wise
Such a client experience for us
Guys don't use them, if you ever in a problem they will not help but rather cancel your policy and not refund you
They have a fools working there who knows nothing
I asked for a manager to call me and still waiting
Can you believe this ****
SJ
Shane J's update01 Dec 2021, 13:25
Reviewer Update
Good day readers
I trust you are well
Can you believe that we are using legal wise
Such a client experience for us
Guys don't use them, if you ever in a problem they will not help but rather cancel your policy and not refund you
They have a fools working there who knows nothing
I asked for a manager to call me and still waiting
Can you believe this ****
I trust you are well
Can you believe that we are using legal wise
Such a client experience for us
Guys don't use them, if you ever in a problem they will not help but rather cancel your policy and not refund you
They have a fools working there who knows nothing
I asked for a manager to call me and still waiting
Can you believe this ****
LegalWise's replyOfficial
07 Dec 2021, 10:09Hi Shane J
We refer to your above mentioned concern.
We believe that you have been contacted by the Johannesburg Branch manager on the 1st of December 2021 and that your concerns were addressed accordingly.
We once again apologise for the remiss in our service.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We believe that you have been contacted by the Johannesburg Branch manager on the 1st of December 2021 and that your concerns were addressed accordingly.
We once again apologise for the remiss in our service.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply07 Dec 2021, 10:09
Official
Hi Shane J
We refer to your above mentioned concern.
We believe that you have been contacted by the Johannesburg Branch manager on the 1st of December 2021 and that your concerns were addressed accordingly.
We once again apologise for the remiss in our service.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We believe that you have been contacted by the Johannesburg Branch manager on the 1st of December 2021 and that your concerns were addressed accordingly.
We once again apologise for the remiss in our service.
Thabo Singela
Consultant : Customer Care.