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Phindile M
1 reviews | Active since Oct 2018
30 Nov 2021, 15:35
Don't practice what they preach
Legalwise service is very bad.They don't update or give feedback on their cases.One must always remind them.The worst case was my husband's assault case.It's more than 7 or 8 years nothing is happening.Yet we paying our monthly premium every time,for service they don't render !!!
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Replies (2)
LegalWise's replyOfficial
01 Dec 2021, 09:59Hi Phindile M
We refer to your complaint. We apologize for the experience you had with our service.
Please note that we tried calling you on the number provided with no success.
Kindly advise of a suitable time for our Customer care department to call you back.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
Please note that we tried calling you on the number provided with no success.
Kindly advise of a suitable time for our Customer care department to call you back.
Thabo Singela
Consultant: Customer Care
LegalWise's reply01 Dec 2021, 09:59
Official
Hi Phindile M
We refer to your complaint. We apologize for the experience you had with our service.
Please note that we tried calling you on the number provided with no success.
Kindly advise of a suitable time for our Customer care department to call you back.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
Please note that we tried calling you on the number provided with no success.
Kindly advise of a suitable time for our Customer care department to call you back.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
07 Dec 2021, 10:26Hi Phindile M
We refer to your above mentioned concern.
We confirm that the Customer Care department has made contact with you and will begin to investigate your concerns.
The affected departments will be in contact with you in due course.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We confirm that the Customer Care department has made contact with you and will begin to investigate your concerns.
The affected departments will be in contact with you in due course.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply07 Dec 2021, 10:26
Official
Hi Phindile M
We refer to your above mentioned concern.
We confirm that the Customer Care department has made contact with you and will begin to investigate your concerns.
The affected departments will be in contact with you in due course.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We confirm that the Customer Care department has made contact with you and will begin to investigate your concerns.
The affected departments will be in contact with you in due course.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.