SO
Stephen O
1 reviews | Active since Mar 2021
10 Jul 2022, 17:17
Don't join Legalwise
I am totally disappointed in legalwise service. They offer this assistance and yet when you join them, they call on a Sunday to tell you they cannot help with a legal matter. Are they not lawyers? What are they good for then? I will not recommend joining them at all. Just a huge waste of money.
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LegalWise's replyOfficial
11 Jul 2022, 09:40Hi Gerrie O
We refer to your above mentioned concern.
We note that our Customer care department has made contact with you and you have confirmed that the complaint pertains to your mothers matter.
Unfortunately we cannot investigate further as we do not have your mothers details.
As confirmed in the telephone discussion you had with Customer Care, your mother would have to lodge a formal complaint with Legal Wise to enable Customer Care to investigate her matter properly.
We apologize for any remiss in service.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned concern.
We note that our Customer care department has made contact with you and you have confirmed that the complaint pertains to your mothers matter.
Unfortunately we cannot investigate further as we do not have your mothers details.
As confirmed in the telephone discussion you had with Customer Care, your mother would have to lodge a formal complaint with Legal Wise to enable Customer Care to investigate her matter properly.
We apologize for any remiss in service.
Thabo Singela
Consultant : Customer Care
LegalWise's reply11 Jul 2022, 09:40
Official
Hi Gerrie O
We refer to your above mentioned concern.
We note that our Customer care department has made contact with you and you have confirmed that the complaint pertains to your mothers matter.
Unfortunately we cannot investigate further as we do not have your mothers details.
As confirmed in the telephone discussion you had with Customer Care, your mother would have to lodge a formal complaint with Legal Wise to enable Customer Care to investigate her matter properly.
We apologize for any remiss in service.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned concern.
We note that our Customer care department has made contact with you and you have confirmed that the complaint pertains to your mothers matter.
Unfortunately we cannot investigate further as we do not have your mothers details.
As confirmed in the telephone discussion you had with Customer Care, your mother would have to lodge a formal complaint with Legal Wise to enable Customer Care to investigate her matter properly.
We apologize for any remiss in service.
Thabo Singela
Consultant : Customer Care