bL
brian L

1 reviews | Active since Dec 2014

07 Apr 2022, 13:11

DONT JOIN LEGAL WISE!!!!!!

This is Directed to the CEO & Board Members, and the fact that there contact details are not made public, tell me that they are fully aware of Poor Bad service.

Legal wise is the worst company ever, i will never recommend anyone to joint or make use of there service. They are these most unprofessional, ***********, inexperience and no customer care company. since day one joining them i have nothing but problems. i always have to follow up with them never get positive answer, is they are there just to look for ways not to help you in anyway...but they quick to take you money by month end and even send you notice remind you of it. below is the feedback i got after months i approach them for advise and help...i have end up leaving my work because of there incompetence...

Dear Member, We confirm that a query was sent to your HR officer regarding your grievance. Kindly confirm whether or not the issues you raised have been attended to as they indicated that the issues were being dealt with internally. We trust you find the above in order and await your response. Kind regards, Rudo Ncube – Legal Counsellor Attorney University of Johannesburg (LLB) LegalWise South Africa (RF)(Pty) Ltd

Hi Rudo and Alex No, the matter has never ever been dealt with.!!? What I found very annoying, frustrating and unprofessional is the fact that you only ask me this now. After you have sent the email to the HR, you never again make contact or follow up, especially when you, yourself have indicated a notice period to reply. By your unprofessional behavior that matter have become so worst that i have to constructively resign. I m currently unemployed at home, due to you. I m discussed on how unprofessional you guys are and being the cause of CLIENTS losing the jobs. And then you still have the nerve to ask if the matter have been dealt with! I m at the point to leave LEGAL WISE and will do everything in my power to advertise and post that no one mustn't joint LEGAL WISE. Your CEO is just to blame as why she do want to make her contact details public at all.

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0
Replies (3)
LegalWise
LegalWise's reply07 Apr 2022, 15:38
Official
Good day Brian L,

We refer to your above mentioned concern.

May you kindly provide us with your ID or membership number to enable us to assist you further.

Thabo Singela.
Consultant : Customer Care
bL
brian L's update07 Apr 2022, 15:46
Reviewer Update
Hi Thabo, member no.***2
LegalWise
LegalWise's reply11 Apr 2022, 14:03
Official
Hi Brian L

We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care