GS
Gontse S

1 reviews | Active since Sept 2015

11 Sept 2015, 14:24

DON'T TALK TO ME, BECAUSE I WILL NOT LISTEN

I contacted Legalwise and spoke to a man by the name of Kwanele N****eni, before I could even finish telling him my legal problem, he was already passing the buck and wanted to ship off my issue to someone else. I insisted that he listens to my matter because its a legal matter and I require advice. He still did not want to give me advice even after I told him how urgent my matter was, he insisted that I send him an email, of which I did and surprise surprise, I did not receive any response.<br> <br> I must say Legalwise is notorious for not responding to emails, you simply just get ignored.<br> <br> Oh and I asked for my surname to be changed on the system and was sent from pillar to post - I'm not surprised though, it seems like Legalwise if very good at being ***********.<br> <br> Very frustrated PLATINUM Card Member.

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Replies (1)
LegalWise
LegalWise's reply11 Sept 2015, 15:13
Official
Hello Missgee1402,

We refer to your complaint with reference number 11093.

We confirm that we have escalated your complaint to the Platinum Principal, who will contact you on Monday morning.

Regards