MB
Mandy B

1 reviews | Active since Aug 2024

25 Jan 2023, 11:54

Dissapointed

Signed up 2 days ago. Was told by Terrance ikameng reference for call wf***0 That my policy would be immediately active. He did not tell me that its only active after date of direct debit. My direct debit goes off on the 1st,yet i was told i can immediately get a lawyer to assist with a letter once i sign up.

0
Replies (7)
LegalWise
LegalWise's reply26 Jan 2023, 08:18
Official
Hi Mandy W,

We refer to your above mentioned concern. 

We confirm that we tried contacting you regarding your complaint but we were unable to reach you.

Please advise a suitable time to contact you to discuss the complaint.

Nonhlanhla Kheswa
Consultant : Customer Care. 
MB
Mandy B's update26 Jan 2023, 09:16
Reviewer Update
We have made immediate payment and still you cannot assist. I am on the phone with nokuthula mshayisa and she says that she cannot assist. Regards
Mandy Buchan
MB
Mandy B's update26 Jan 2023, 09:17
Reviewer Update
Please activate account immediately
LegalWise
LegalWise's reply26 Jan 2023, 11:28
Official
Hi Mandy W,

We refer to your above mentioned concern. 

Kindly provide Customer Care with your Membership or ID number.

Nonhlanhla Kheswa
Consultant : Customer Care. 
MB
Mandy B's update27 Jan 2023, 08:31
Reviewer Update
LegalWise: Your application was accepted. Welcome. Your Membership no. is ***7. To access your Membership Card, Schedule of Insurance & Agreement download & register on our App from the Apple App or Google Play stores. Click https://bit.ly/LWapp01. Auth FSP U/W LEZA
MB
Mandy B's update27 Jan 2023, 08:32
Reviewer Update
The membership number is ***7
Payment was made yesterday (immediate payment) please advise when the account will be active.
MB
Mandy B's update27 Jan 2023, 08:33
Reviewer Update
***7 here is the membership number. Immediate payment was made to legalwise yesterday for your service. Please advise asap when the account will be active?