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delenno G

1 reviews | Active since Jun 2015

31 Jul 2015, 11:27

DISGUSTLY POOR SERVICE

I HAVE LOGGED A CASE WITH LEGAL WISE AND RECEIVED FEEDBACK ON THE Wed 2015/07/08 10:13 AM THAT MY CASE IS BEING ATTENDED TOO. LEGEL WISE ADVISED THAT IF FEEDBACK IS NOT RECEIVED FROM THE DEFENDANT WITHIN 14 DAYS FURTHER LEGAL ACTION WILL BE TAKEN AGAINST THEM WITHOUT ANY NOTICE. TODAY IS DAY 19 AND I HAVE NOT HEARD A WORD FROM LEGAL WISE REGARDING MY CASE. I HAVE NOT RECEIVED ANY FEEDBACK OR EVEN AN UPDATE ON WHAT IS HAPPENING WITH MY CASE. I AM SO SICK AND ****EN TIRED OF LEGAL WISE INCOMPENTENT STUFFI KEEP CALLING AND EMAILING BUT I NEVER GET A RESPONSE BUT EVERY MONTH WITHOUT ANY DELAY MY ACCOUNT IS BEING DEBITED, SO I AM PAYING FOR A SERVICE THAT I HAVE TO BEG FOR WHICH IS REALLY NOT FAIR . I APPROACHED LEGAL WISE FOR HELP BUT I AM NOT WINNING OR GETTING ANY SATISFICATION FROM THEIR POORLY DELIVERED SERVICE. I CALLED THE CBD BRANCH ON THE 26/07/2015 AND SPOKE TO PHINDILE WHO WAS VERY RUDE AND SHE ADVISED THAT SHE WILL GET MR LEE PILLAY TO CONATCT ME THE VERY SAME DAY. TO DATE NOTHING HAPPENED.I AM TAKING LEGAL WISE TO THE MEDIA . THEY ARE TAKING PEOPLE'S MONEY EVERY MONTH BUT REFUSING TO HELP. I AM DISGUSTED. SOUTH AFRICA STAY AWAY FROM LEGAL WISE, THEY DAM INCOMPENTENT

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Replies (1)
LegalWise
LegalWise's reply03 Aug 2015, 09:12
Official
Hello delenno,

We acknowledge receipt of your complaint with reference number 10679.

We confirm that we have escalated your complaint to the Johannesburg Branch Manager, who will contact you before end of business today.

Regards