NN
Nomzamo N

1 reviews | Active since Dec 2019

10 Nov 2022, 14:08

Disgusting Service

My letter is from 2019 just image all these years pay for nothing, Legalwise useless not professional at all I don't think their lawyers know what they doing, most times they refers me to their attorneys, if not mistaken they send me to 5 different ones but what confuses me is that each and everyone of them I have to start again they won't have file information nothing, this company serious no good, matter for 2019 December, I think it's time to let people to know about their useless service thinking that by joining them you are protected big no no no, I know just now they'll call me act like they care but will go through same process which didn't help me, I need my monthly paymeyso that I can go sign with other lawyer's

0
Replies (3)
LegalWise
LegalWise's reply10 Nov 2022, 14:36
Official
Hi Nomzamo N, 
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 
NN
Nomzamo N's update15 Nov 2022, 08:23
Reviewer Update
Up until today since I wrote here Legalwise never calls me that shows there never worried about their customers, all my matters not even one is resold, that shows how poor their services unprofessional no followup or contact the client(s) they reply they investigating all lies want to look good from the public, this company is getting worse then before. I need to write to all network make people aware of this Legalwise they debiting monthly for nothing, seriously I have more then one cases non of them sorted, I just blame myself for joining such company thinking it's a good loyal professional I'm very angry
LegalWise
LegalWise's reply04 Jan 2023, 16:01
Official
Hi Nomzamo N

With reference to the above concern, we confirm that you were contacted by the senior claims assessor, Zamatwala and your case was discussed as well as the possible course of action that could be taken.

We apologize for the remiss in our service and we remain committed to providing you with quality legal assistance.

Thabo Singela
Consultant: Customer Care.