SM
Shaheed M

1 reviews | Active since Nov 2017

10 Mar 2020, 08:05

Disgusted in unprofessional service of Legalwise

This serves to inform about not only the **** attitude of Legal Wise's Belleville Office, the claims/legal department, but also their inability, unprofessional conduct and ********* conduct. They need to be a shame to inform customers that they defend our rights. Disgusting.

I registered and logged a claim, in 2016,against Wynberg Cars, who sold a car to me without registration papers, vehicle not roadworthy and has been to them on several occasions for repairs.The car is still not roadworthy and up to now I don't have the papers of the car.

These were broad to Legal Wise's attention, and up to today, they haven't responded positively to my legal request, despite me being a member for more than 15 years, paying them my full premier every month.

They should fire, without consideration the Full Belleville Branch, especially Nooran Jooste & Jackie, who keeps on passing the buck,as these are the same people who bring this organisation, Legal Wise in disrepute.

My advise, the do not uphold the ethis and values as advertised by Legal Wise.

Regards and disgusted long standing member

S. Majiet ***

0
Replies (2)
LegalWise
LegalWise's reply10 Mar 2020, 10:54
Official
Hi Shaheed M

We refer to your complaint and thank you for bringing this to our attention.

We are investigating and will get back to you.

Connie Serekoeng
Consultant: Customer Care 
LegalWise
LegalWise's reply16 Mar 2020, 15:41
Official
Hi Shaheed M

We have investigated the matter and again apologise for the experience you encountered. 

We confirm that our Claims Manager; Lize-Marie Boschardt, has been in contact with you and has explained the status of the matter and the remedial action. 

Connie Serekoeng
Consultant: Customer Care