Disappointing Experience with Legalwise

I'm extremely dissatisfied with the service I've received from Legalwise. Despite paying premiums consistently, I've been left high and dry when it mattered most. They refused to assist me with a labor matter, citing a technicality related to my waiting period - even though the issue was raised a year after joining. It feels like they're more interested in finding ways to avoid helping than providing actual support. The lack of guidance and assistance has been frustrating, with most interactions resulting in me being told what I already know rather than receiving meaningful help. It's disappointing to feel like I've been paying for nothing. Unfortunately, I wouldn't recommend Legalwise to anyone.