GV
Geraldine V
1 reviews | Active since Nov 2017
05 Aug 2020, 16:09
debit order SMS but not even registered with them !
i just received an SMS stating my debit order didnt go through. i dont even have anything to do with LEGALWISE ! 1. where did u get my number from ? 2. if my bank charges me for this i expect re-reimbur*****t !
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Replies (2)
LegalWise's replyOfficial
06 Aug 2020, 14:29Hi Geraldine V
We refer to your complaint.
Please note that we called you on the number provided but couldn't reach you. We have sent an e-mail to your address requesting further details. We will await more information in order for us to investigate.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint.
Please note that we called you on the number provided but couldn't reach you. We have sent an e-mail to your address requesting further details. We will await more information in order for us to investigate.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply06 Aug 2020, 14:29
Official
Hi Geraldine V
We refer to your complaint.
Please note that we called you on the number provided but couldn't reach you. We have sent an e-mail to your address requesting further details. We will await more information in order for us to investigate.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint.
Please note that we called you on the number provided but couldn't reach you. We have sent an e-mail to your address requesting further details. We will await more information in order for us to investigate.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
25 Aug 2020, 13:18Hi Geraldine V
We refer to your complaint.
We confirm that we called you and you informed us that you will provide proof of deduction. We still await your e-mail.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint.
We confirm that we called you and you informed us that you will provide proof of deduction. We still await your e-mail.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply25 Aug 2020, 13:18
Official
Hi Geraldine V
We refer to your complaint.
We confirm that we called you and you informed us that you will provide proof of deduction. We still await your e-mail.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint.
We confirm that we called you and you informed us that you will provide proof of deduction. We still await your e-mail.
We thank you for bringing this to our attention.
Connie Serekoeng
Consultant: Customer Care