R
Rowen

1 reviews | Active since Sept 2024

20 Dec 2025, 06:00

Debit order date adjusted without my permission

I was told to ensure I have money in my account for an updated debit order date, 2 days prior to the new date,a date prior to us being paid, money was taken out, am in the red now. Considering cancelling as I haven't used this in the last 15 years anyway.

0
Replies (1)
LegalWise
LegalWise's reply30 Dec 2025, 08:00
Official
Hi Rowen R,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Kamohelo Tsehlo
Consultant: Customer Care