ZR
Zack R

1 reviews | Active since Oct 2010

28 Jun 2016, 09:05

Custody

<p>Am in parking seating in my car and frustraed and dissapointed outside the Legal Wise branch in Krugersdorp.</p> <p> </p> <p>All these years of paying them I was under the impression that I am covered in everyting but they just gave me bad news that I cannot be assisted and should go hire a lawyer while I am their member.</p> <p> </p> <p>During my years as a member I dont remember bringing any case to them and getting any positive response.</p> <p> </p> <p>Baby mother took want fool custody of our child and Legal Wise cannot assist me but can advice me to go and get a lawyer and pay it myself.</p> <p> </p> <p>JAH NEH</p>

0
Replies (3)
LegalWise
LegalWise's reply05 Jul 2016, 12:46
Official

We refer to your complaint with reference number 14095.

We confirm that we have escalated your complaint to the Krugersdorp Branch Manager, who will contact you before end of business today.

Regards

LegalWise
LegalWise's reply05 Jul 2016, 12:56
Official

We refer to your complaint.

We confirm your conversation with our Krugersdorp Branch Manager, where you informed him that you needed assistance with a custody matter. We further confirm that you were informed about the terms of the policy. We will assist you in interpreting the court documents which you will receive from the attorneys of the plaintiff and advise you accordingly.

We regard this complaint as resolved.

Regards

ZR
Zack R's update06 Jul 2016, 18:07
Reviewer Update

Funny that you regard my unresolved complaint as resolved.On 01 July 2016 at about 13:59 I recieved a call from ********** 285.The lady caller spoke to me for about 13 mins and requested that I forward the letter I received from the lawyers to ********** and she will phone back on Monday as according to her she was about to knock off.The letter was forwarded as per her request.I have been waiting since and no call came through. I have had so many cases that I have reffered to Legalwise and I dont remember you guys ever coming to my rescue.There was a budget insurance matter that you couldnt help me with,CA Schoeman Attorneys,a ****** cellphone matter and now this current one.