Continuous dissapointment

I have lately been very dissapointed with LegalWise especially with a file that has been opened for over a year dealing with issues I had with GEPF where I provided every information I could but I was asked for the same information several times until I was told my case is closed without any resolutions.

I foresee the same with my current file dealing CREDIT INTEL where I have provided all the information I could and the only thing I do not have is proof of payment of which I explained both in writting and telephonically but seem not to get assisted. The credit is growing every month... which I am highly concerned about. I have payed and the proof that I have is the qualification certificate which they do not give if you did not pay. I am still pleading for your assistance. It looks like you are siding with them with no intention of assising me because you also sending me their statements.

I am asking myself why am I paying so much for your services that I do not get? I feel **********.