BS
Bakhangele S

1 reviews | Active since May 2019

19 Mar 2022, 14:07

Complaint.

Since 2017 I had a case with legalWise as their client it is unresolved up now. Its story after story changing attorneys.

0
Replies (2)
LegalWise
LegalWise's reply22 Mar 2022, 08:05
Official
Hi Bakhangele S,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care 
LegalWise
LegalWise's reply23 Mar 2022, 16:31
Official
Hi  Bakhangele S,  

We confirm that we have investigated your complaint and it was escalated to the Claims Hub Manager. We further confirm that our Claims Assessor has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Nonhlanhla Kheswa 
Customer Care Department